NEVERalone™ powered by Security Solutions is the most advanced personal emergency response system available and the only personal emergency response system endorsed and used by both the Health Services Union (HSU) and the Wesley Mission.
Australian Law mandates employers provide a safe working environment. Providing such for community care and lone workers was impossible until now.
Utilising over 30 years of industry knowledge we developed our NEVERalone™ device and services. Unique and exceeding work health and safety criteria, our services provide a safe and secure working environment for community care and lone workers who visit various locations daily or provide in office consultations.
In field we currently protect the staff (and clients) of many community programs including, Specialist Homelessness Services, Brighter Futures, Community Centres, Disability Services, Parents Next, Family Preservation, Home for Heroes, Youth Hope programs and Domestic Violence services.
Our NEVERalone™ device is portable and wearable (Download Brochure/PDF). Upon activation our 24/7 Grade 1 Monitoring Centres mapping software displays the user’s location and two-way voice communication is automatically established with our specially trained operators.
The appropriate authority is dispatched being provided the location and full details of the situation. Our operator retains contact with the user until the authority - help arrives. Pre-arranged further actioning, such as, notifying managers etc, or "on the fly" requests are also delivered.
Our device can be set in Stealth / Listen-In Mode where there is no indication to the “threat” that the Alarm has been initiated or actioned.
Device configuration between Stealth / Listen-In Mode and Two-Way Voice Communications is dependent upon application. Should circumstances change, device configuration will be changed, free of charge, via our remote connection service.
The front end of our system provides 24/7 Monitoring, Staff Welfare Checks, Site "check in - check out", Live Tracking and Mapping with Geo Fencing (Virtual Boundary’s) capability.
The back end of our system provides Automatic Device Health Checks, Detailed Reporting Features, User Database Management Recording / Maintenance and Emailed Activity Reports.
In conjunction with our clients we create a Duress Users and Procedures Manual to suit their individual procedures and operations, with such satisfying WH+S and QRC requirements.
For further information, discuss your requirements or to arrange an on-site demonstration please click the contact button below.
Our Device is also used by the elderly – less abled.
Two-way Voice Communication, Fall Detection and their location being known provides safety and security both inside and outside of their home, giving total peace of mind to the user and their Loved ones.
Funding can form part of the users Home Care / NDIS package.